This ever happened to you where an app is being updated by Google Play Store but it just sits there and waits for that supposed update indefinitely? Perhaps you’ve stared at that screen for too long waiting for it to complete the download and start the installation process for several minutes, maybe hours? It certainly is not your Internet connection that is the issue, you’re sure on this and have checked it several times. What’s worse, this holds up other apps from getting there updates. The update queue can’t go on.
Well, this has happened to me already.
On some similar occasions a simple phone restart fixed the issue. On another, stopping the update on the app, allowed for other apps to get their updates. While there were also times that it was just my network connection that kept it from getting updated properly – such as when I forced it to update over mobile data, then I transfer to a location where carrier service is not so strong (in high rise buildings for example). I simply switch to WiFi when available and the update process continued smoothly afterwards.
Recently though, no amount of phone restarts, or switching networks fixed this issue when my phone ran into it again.
The one way that I corrected it is after I cleared the cache & data of the Google Play Store app. This was after I’ve restarted my phone for the nth time, and the app was still stuck at downloading the updates. Yes, I’ve also tried to kill or force stop Google Play Store. To no avail.
Depending on your phone, go to its Settings. Find the Apps or App Settings further down. Select Google Play Store. The options should be there, most likely under Storage.
Try this out if you’ve done all the other things but still have that app stuck on update. Don’t worry about losing anything. The Google Play Store app will recover, and almost everything you have specifically for this Android phone will have been saved on the cloud.