I have Wifi and 4G data turned on but Google search returns with a message that says –
“Mobile data is off: No data connection. Consider turning on mobile data or turning on Wi-Fi”.
There is working Internet connection because I can search directly from the browser, other apps can connect or download. Only gets stuck with that message using Google Search app on Android.
When this happens, there are a few things that can help fix this issue.
First, is to restart the Android phone.
If restarting does not fix it, then the second thing is to turn on Airplane Mode. Wait a few seconds before turning it off.
However, if after doing either of the above, or both, that still doesn’t fix Google app from being able to connect to the Internet properly then the last resort is to clear its data and cache.
Go to Settings > Apps > Google.
What you need to look for is Storage related. There should be a Manage Storage > Clear All Data setting, and Clear Cache setting. These are separate buttons. Proceed by deleting cache first, then data. Clearing of cache and data only affects the device you are on. Google has most, if not all, of that information on their servers anyway. You won’t really lose anything. The app will sync back as soon as it’s connected.
Once done try using Google app again and search for something.
Should all else fail, reinstall the Google app. Chances are your Android won’t have permission to uninstall the app itself, only to rollback to previous versions, although there is an uninstall button in Google Play Store for said app. Do it anyway. Then update the app. If the phone is rooted, you just might be able to do a complete uninstall/install.